Paper Towel Dispenser

Q: Can this product be customized with our brand?

A: Yes. We support OEM/ODM services based on project requirements, including customization of logos, colors, packaging, and selected structural or functional configurations. The specific customization options, MOQ, and development requirements will be confirmed based on the product model and project requirements.

Q: What is the minimum order quantity (MOQ)?

A: MOQ varies between standard and customized products. For regular bulk orders, the MOQ is typically 500–1,000 pcs per model. More flexible MOQs may be available for standard products depending on the model. OEM/ODM and customized projects are evaluated separately based on the product model, customization requirements, and project scope.

Q: What warranty do you offer?

A: Our standard warranty period is 1 year. Warranty coverage and specific terms are subject to the product category and applicable purchase contract. For long-term partners, we can also provide ongoing technical support and spare parts services.

Q: What certifications are available?

A: Depending on the product category and target market, relevant products may be available with certifications or compliance documents such as CE, RoHS, and FCC. Specific certifications depend on the product model and sales market. If you have specific certification requirements for your target market, please let us know during the project confirmation stage, and we will verify the requirements for the relevant product and provide the applicable documentation.